APPLY NOW - Part-time position. Please note this position will require you to work in a physical space on campus.

The Customer Service Representative will be the main contact for all students’ inquiries related to the SSU and our services. The Customer Service Representative works closely with students as well as SSU Executive team and professional staff.

Specific Duties Include:

• Answer front line questions regarding all SSU services including Health and Dental plan, Food First, Legal Resource, Graduation Photos, Tax Service etc.

• Promote services offered by the SSU by explaining what we offer, how to use the service, and the features and benefits of the service

• Ensure all emails, voicemail, live chat messages and virtual platform (when applicable) are answered in a timely manner and any serious issues are escalated to the appropriate manager

• Recording a detailed daily log of completed tasks, pending tasks, student inquiries, and student feedback

• Work with all team members in a fair and respectful manner in accordance with legislation and SSU Policy and Procedures. Contribute ideas in relation to operational efficiency and service standards and make recommendations to the Director of Services and Assistant Services Manager

• Participate in virtual and in-person events, info-sessions, engagement activities, Open House and Orientation when needed

• Mandatory attendance at all relevant training and team meetings

• Perform other duties as assigned throughout the year by the Assistant Services Manager and Director of Services

• Booking and coordinating college classrooms, boardrooms, and tables for SSU Clubs, SSU Executives and SSU Staff (if restrictions are lifted by the college regarding campus access)

• Cleaning and tidying of CSR work desk

• Doing facility checks in our spaces and troubleshooting/fixing anything that may fall under our department

• Coordinating and sorting interoffice mail, follow guidelines for distributing packages shipped to our offices.

• Wear provided uniform for every scheduled shift

• Assist students with faxing, laminating, and binding services

Required Skills:

• Ability to deal effectively and courteously with the Sheridan community

• Must be punctual and arrive to all shifts on time

• Be present at the desk during your scheduled shift

• Answer all incoming emails and live chats quickly and in friendly and helpful manner

• Willingness to host and participate in virtual and in-person events is considered a strong asset

• Enthusiastic, punctual, and professional

• Desire to work with groups of students in diverse settings

APPLY NOW - Part-time position. Please note this position will require you to work in a physical space on campus.

The Clubs Coordinator will act as the primary contact for your assigned club group for events, initiatives, and club engagements, and maintain consistent contact throughout the year. The responsibilities include:

• Assess and approve all new campus club applications, alongside the Assistant Manager and Director, and verify the annual renewal of existing campus clubs, provided they meet the requirements.

• Oversee an assigned group of active campus clubs.

• Assist clubs with both on and off-campus event coordination.

• Work with other SSU departments to ensure that all information in terms of large club events are communicated in an efficient and timely manner according to SSU timelines.

• Attend weekly department meetings to update the team on any planned club group initiatives.

• Engage and encourage Sheridan students to create, maintain and join clubs – both social and academic.

• Organize, coordinate and run a campus Clubs Fair once each semester as well as other large department events as required.

• Work closely with the SSU events department to encourage collaborations between clubs and various other event initiatives.

• Organize table engagements and pop ups for clubs in our SSU student centre spaces to continuously provide access for clubs to engage with students.

APPLY NOW - Co-op position. Please note this position will require you to work in a physical space on campus.

It is important to note that this position encompasses a range of responsibilities and should be
ever-changing and adaptive. Finance will provide full training and ongoing support to the Co-op student in this position to ensure the individual gets the full experience and builds a solid
foundation toward an accounting career.

Specific duties include:

• Accounts Payable – A full cycle of accounts payable, including prompt payment of invoices, expense reimbursements, other cheque requests on a weekly basis, and collecting T4A Self-Employed forms

• Corporate Visa Expense Entries – Review to ensure complete and accurate Visa
  reconciliation entries and to follow up with cardholders on any outstanding matters

• Bank reconciliation – Assist with completing bank reconciliation and month-end journal entries

• Finance Committee – Assist with coordinating Finance Committee meetings and updating minutes, other workshops and trainings

• Finance initiatives and projects - Assist with coordinating finance events and projects

QUALIFICATIONS

• Currently enrolled in a degree or diploma program in Accounting at Sheridan College

• Excellent communication skills, including verbal, written, and interpersonal skills

• Able to work both independently and cooperatively as part of a team

• Effective time management and organizational skills to meet tight deadlines

• Strong problem-solving and analytical skills with a strong attention to detail in a fast-paced environment

• Professional work ethic and ability to exercise sound judgment, which may include maintaining confidential information

If you’re interested in this opportunity, please submit your application onlineby February 17th, 2026 at: https://sheridanworks.sheridancollege.ca/myAccount/co-op/coopJobs.htm or www.thessu.ca/jobs.

Please include your grade transcript when applying for the position.