Important Health and Dental Insurance Update!
SSU Health & Dental Insurance
Things Are Changing, Here’s What You Need To Know
Effective Sept. 1, 2023, the SSU Health & Dental Plan insurer will change from Sun Life Assurance Company of Canada to Securian Canada (Canadian Premier Life Insurance Company), but what does this mean for Sheridan students?
New Insurance Information
Starting Sept. 1, 2023, your new insurance information will be as followed:
New Insurer: Securian Canada
New Group Number/ Prefix for Health & Dental Claims: SSU
New Member ID: SSU + Your 9-digit- Student ID + 00 (eg. SSU123456789-00)
📌 Please update this information at your pharmacy and/or eligible provider clinics for September 1, 2023.
Take a look at your new Student Care SSU Pay-Direct Card.
A New App to Download
The Studentcare mobile app will no longer be available as of September 1st, 2023, but not to worry - there's a new app taking it’s place. Students can link to the web portal via the Studentcare website and download the Securian Canada App from the Apple Store or Google Play Store.
📌 Save any important information (e.g. sent claims history) currently stored there, as you will no longer be able to access it on the app.
More Convenience & New Benefits
The shift towards a new insurer and enhanced website and mobile app will make managing your coverage more convenient. Some of the key features include:
Need to file a claim? The new platform allows users to effortlessly submit claims online, eliminating the need for paper forms and lengthy processes.
All eligible SSU Plan claims and services (including Pay-Direct) rendered on or after Sept. 1, 2023 must be submitted to the new insurer, Securian Canada, using the new Group Number/Prefix above.
For eligible health, dental, and vision services rendered during the current 2022-2023 policy year (between Sept. 1, 2022 and Aug. 31, 2023), students covered by the Plan have until Oct. 31, 2023 to submit their claims to Sun Life.
Students have up until October 31, 2023 to make claims for any services provided before September 1, 2023. All claims will need to be made using paper forms found on the Studentcare website. Forms and receipts can be mailed to Sunlife directly, dropped off at the SSU office or emailed to us at ssui.trc@sheridancollege.ca
Need to check your coverage fast? The new Drug Look-Up Tool is a user-friendly tool for looking up the coverage status of your prescription drugs under the SSU Plan - everything you need to know is at your fingertips!
Sheridan Student Union is committed to providing with access to services and resources to support their health and well-being. To learn more about the transition from SunLife to Securian Canada, read the official press release here. If you have any questions about the insurer transition, how to claim, and the enhanced web and mobile platform, please visit www.studentcare.ca.